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Unhandled Exception when making request to GET api/input/salary endpoint
Hello, we are getting an unhandled exception error from your API when our integration is making requests on behalf of one of our mutual customers to GET api/input/salary endpoint. Please find more ...
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PreProd http 500 error
Hello, Our developer was trying to call https://preprod-dataloen-api.bluegarden.dk/api/input/salary/62000014/paytypes and received 500 Could you please check if our account has access to pre-prod A...
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Pre-prod access
Hello, Planday is maintaining an integration between Datalon and our system. We have noticed that a pre-production access we used to have is no longer active. Could you please renew it? I have also...
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Error 500 on connection for a customer
we are currently seeing some 500 Error on the API with our mutual customer TEG Danmark ApS (ConnectionID e07950cb-6d17-484a-a0a9-b4aa8a4c6a11). Could you please have a look and check what causes t...
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Timeout on https://dataloen-api.bluegarden.dk/api/input/salary/XXXXX/forms Endpoint
Hi Support Team, we do currently investigate an error when processing payroll to Dataloen for a mutual customer. When investigating the issues they reported we found some Timeouts (cancelled calls...
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Error 500 - contact API team
Hi, we are getting this error reported by a customer when they try to connect to Datalon, it says to contact the API team. Could you help with this, please? Date: 10.10.2023 09:46:16 GMT+2RequestI...
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Error when trying to sync payroll data
Hi! We have a common customer (Parken Services A/S) that is trying to sync payroll data from Planday to Dataloen with no success as of today since 12.19pm. We're looking into this internally, but b...
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CPR number requirement on employee creation
Hi, we need to test a bugfix that requires us to create 900+ employees in our pre-production env., however, we are not able to do this as it seems Datalon requires a valid CPR number per employee. ...
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Modtager ikke alle PayTypes.
Hej API-team. Jeg har et problem med at vi muligvis ikke alle payTypecodes gennem vores API. Jeg kan forstå at der er nogle nye payTypes som I har udviklet. Burde de komme med fra samme Endpoint? D...
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Planday // DataLøn integration - 503 service unavailable
Hi API team, We are currently experiencing issues with your API that returns 503 service unavailable. This is impacting several of our customers. Will you please check up on the issue and give me ...