Error 500 - contact API team

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Integrations

• 10. oktober 2023 08:34

Hi, we are getting this error reported by a customer when they try to connect to Datalon, it says to contact the API team. Could you help with this, please? 

Date: 10.10.2023 09:46:16 GMT+2
RequestId: 7c184a72-fef2-4016-b7b0-98e341c4bb23
Endpoint called: api/input/salary
Status code: 500
Error message: Unhandled Exception - please contact our API support with the requestId as reference

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  DataLøn API Team

  • 10. oktober 2023 08:53

  Hello,
  
  It appears the customer for which this integration user was made, is longer a customer in DataLøn.
  
  Normally this shouldn't result in a error 500, but a 404 or 401, since the user rights to that customer should be deleted alongside the customer itself. So something might have gone wrong on our end on deletion, where the integration user remained active after the customer stopped being active.

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  Integrations

  • 10. oktober 2023 09:59

  Hi Api team,

  Thank you for your quick response. We'll let the customer know :)

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